Frequently Asked Questions
❓ Frequently Asked Questions
📦 How long does shipping take?
Orders are processed within 1–3 business days.
Delivery typically takes 7–15 business days within Canada.
Tracking information will be sent once your order ships.
🧲 How strong is the magnetic attachment?
MagnaShelf™ uses strong magnetic backing designed to securely hold everyday items such as spice jars, oil bottles, and laundry essentials when mounted to metal surfaces like refrigerators or washing machines.
🛠 Does it require drilling or tools?
No. MagnaShelf™ requires no drilling, no screws, and no installation tools.
Simply place it on a metal surface and it’s ready to use.
🏠 Where can I use MagnaShelf™?
MagnaShelf™ works on any magnetic metal surface, including:
• Refrigerator sides
• Washing machines
• Metal cabinets
• Utility areas
⚖ How much weight can it hold?
MagnaShelf™ is designed to hold standard kitchen and laundry essentials such as spice jars, oil bottles, and detergent containers.
For best performance, evenly distribute weight across the shelf.
🔁 What is your return policy?
We offer a 30-Day Return Policy from the date of delivery.
Please refer to our Refund & Return Policy page for full details.
💳 When will I receive my refund?
Approved refunds are processed within 5–10 business days to your original payment method.
📧 How can I contact support?
You can reach us at:
We respond within 24–48 business hours.